Frequently Asked Questions

Ramp Design & Construction

Why is the top rail not a flat 2x4 or 2x6?

ADA regulations mandate a maximum 2” grip pattern for handrails, ensuring safe and secure support. A wider rail, such as four or six inches, would be challenging to grip effectively. 

While we have had instances of clients accidentally parking their pickup trucks on the ramp without causing structural damage, we recommend using the ramp as intended to ensure safety and longevity. 

Typically, installation takes between 4 to 6 hours. 

Pressure treated lumber used is guaranteed for 10 years. With proper care, ramps can last beyond that timeframe. For example, the first ramp we built in 2003 is still in place today. It is up to the property owner to properly maintain the wooden ramp.  

According to the Indiana State Building Code, if the ramp is not attached to an existing structure, it is considered ‘temporary.’ However, some cities and municipalities may require permits. 

Indiana operates under a “Reasonable Accommodation” principle, and we have not encountered any HOA denials for ramp construction. We typically do not deal extensively with HOAs in the neighborhoods where we build. 

Ramp Maintenance & Seasonal Care

Does the ramp need to be protected with a stain or finish?

We advise clients to refrain from applying any finish for the first six months. After this period, we recommend using only stain for maintenance. Never paint a wooden ramp!

We recommend using only “ice melt” rather than salt to protect the ramp during winter weather conditions. Never use Rock Salt!

SAWs does not repair ramps. 

Ramp Removal & Reuse

Are the ramps reusable?

Yes, our ramps are designed to be reusable. 

Please contact our operations team to schedule the removal of the ramp. 

We cannot remove old ramps we didn’t build. But once you remove it, we can come install a SAWs ramp—if you are approved.

Application & Approval Process

I applied for a SAWs Ramp. What happens next?

One of our Customer Service Representatives (CSRs) will look at your application. A CSR will call you on the phone to check your information. If everything looks good and you qualify, they will send you a form to sign online.

If you rent your home, we will also need your landlord’s contact information. Your landlord will need to sign a permission form too.

After we get all the forms, someone from SAWs will come to your house to take pictures and measure where the ramp will go. We’ll use that info to design your custom ramp. While that happens, our team will work on finding volunteers, money, and materials to build your ramp.

We’ll build it as soon as we can! 😊

SAWs is a nonprofit group with volunteers, and we get more ramp requests each year. Some people need ramps very urgently, so we do our best to help everyone as quickly as possible.

If you need a ramp right away, you might want to check with a contractor or home store that sells aluminum ramps. Otherwise, we will keep you on our list and get to you as soon as we can.

Yes! We build ramps at rental homes all the time. We will need your landlord’s phone number or email, and they must sign a permission form.

No, SAWs ramps are for people who cannot afford to pay. If you don’t qualify for a free ramp, we suggest checking with local builders or home stores.

Volunteering & Support

Can my family or friends help build my ramp?

Yes, that’s awesome! 
Please let us know in your application or tell your service rep (CSR) when they call. You can also email us at admin@sawsramps.org to help us plan the build together.

We love working with churches! Please email us at admin@sawsramps.org, and we’ll help your church get involved.

Volunteer Apply for Ramp